kubica

Business Exit Planning - Can Your Business Survive If You Could No Longer Manage It Tomorrow?

How much time do you spend thinking about business exit planning? If you're like many of the small business owners we meet - not much. That's okay as long as you don't care about supporting yourself and your family when you retire or leave the busines... Read >

Creating a Culture and Brand That Makes and Actually Keeps Brand Promises

It's one thing to make a promise. It's quite another to keep it. Yet, businesses make promises every day. Some keep them. Some companies like AT&T, Bank of America and US Airways have good intentions, but can't keep them because their strong culture and s... Read >

3 Options for Managing Change Plus 7 Steps Organizational Leaders Should Take When Facing a Challeng

We've all heard it before - "if it we haven't thought of it then it isn't worth doing." "No one knows our business better than we do." This attitude is referred to as the "not invented here" syndrome. Consultants have seen it for years. Department mana... Read >

Small Business Growth Quiz – 7 Market Focused Questions You Must Ask To Help You Grow

There is a lot of attention directed at small businesses this year. President Obama talked about the need to help and support small businesses in his State of the Union address. And one outcome was the launch of Startup America. Also, states are talking a... Read >

Adopt a People-Centric Approach to Improve Customer Satisfaction and Profitability

Does a leader need to be the smartest person in the company to achieve growth and customer satisfaction? No. In fact, being the smartest person in the company can actually impede growth. Some leaders just can't get over "themselves." Yet unfortunately... Read >

Is Your Management Causing Employee Issues and Slow Business Growth?

Could your management team be creating unnecessary employee issues that are leading to: . Low employee engagement . Low employee morale . Poor productivity . Poor customer service . The need for voluminous policy and procedure manuals to ensu... Read >

10 Ways to Differentiate Your Customer Service & Make Your Clients Actually Feel Valued

Every business owner and organization knows if they want to attract and retain more loyal customers, they need to provide high-quality customer service. That's why organizations today focus heavily on communicating how valuable their customers are to the ... Read >

How to Influence without Positional Authority and Improve Employee Morale Using 3 Simple Strategies

We know what you're thinking... "Influence without positional authority" sounds like an oxymoron and if uttered in the organization, you believe you will have employees wondering about your sanity. Everyone knows that the only way you will get things d... Read >

Succession Planning: How to Meet Future Talent Needs

Many leaders believe succession planning is just a replacement strategy. They think of it as another exercise, a means to an end or a human resources task. They couldn't be more wrong! Succession planning is a talent and organizational improvement init... Read >

Managing the Transition: How to Face Employee Resistance Head On When Introducing Workplace Changes

A preponderance of managers and supervisors are overly familiar with long sighs and disheartened groans from their employees when they introduce yet another organizational change or a new initiative. And in the aftershock of a devastating recession, the s... Read >

How to Influence Employees to Get Things Done Correctly on Time Without Using Positional Authority

Can you achieve results without authority? The simple answer is yes. The challenge is how to do it. Each of us have a limited amount of authority. And the positional authority that comes with our title enables us to have some influence, but far... Read >

Talent Management: How to Retain Top Talent Without Derailing the Organization When Fast Tracking

Most people would not choose to build a house on a weak foundation. Why then do leaders risk the company's future on an untested, inexperienced employee? To keep them motivated? To ensure they stay with the company? But at what cost - to the e... Read >

Managing the Transition - Why Most Businesses Fail in Today's Economy & How to Avoid Business Doom

The number one reason why most businesses (small and large) are failing today is: They did not recognize the need for a transition nor did they manage the transition effectively. See, business leaders are told all the time that they need to change... Read >

Becoming an Entrepreneur - 10 Mistakes That Will Kill Your Transition From Executive to Entrepreneur

As the recession continues to loom and as unemployment rises, we have seen an increased interest in executives wanting to start their own businesses. They want to transition from executive to entrepreneur. You may be interested in becoming an entrepren... Read >